Mikael Blaisdell & Associates
  • Services
    • The Customer Support/Service Operational Review
    • The Customer Success Product/Marketing Review
    • The Corporate Ecosystem Review
    • Digital Community Design
    • Interim Online Community Management
    • Online Community Vendor’Product Selection Consulting
    • Customer Success Research
  • Resources
    • Definition – The Corporate Ecosystem
    • Mikael Blaisdell and Associates – Project Examples
  • About MBAI
  • Contact us
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Mikael Blaisdell
& Associates, Inc.

est. 1980

For Corporate Ecosystem Design and Development

Victory in the marketplace once went to the company with the fastest packaging of features and functionality for ever greater numbers of new customers. Now, the rules have changed. Sustainable competitive advantage is not about the technology anymore. Customer acquisition is only the very first step in what must be a long-term, scientifically engineered, and professionally managed strategy.

What is required to win is a new vision of company, product, and marketplace for long-term viability and success.  The new competitive landscape is about the pre-eminence of your overall corporate ecosystem — the active connections between all sectors of your company/product community.  Customers, employees, influencers, champions, advocates, power-users, partners, allies, etc. all welded into a dynamic force in the marketplace.

If you’re ready to fully leverage the value and power of your corporate ecosystem, we’re here to assist.  For a list of the services we offer, click here.

Recommended Reading

  • Definition: The Corporate Ecosystem
  • The History of Customer Success – part 01
  • The Definition of Customer Success
  • Customer Success Software

Site Map

  • Services
    • The Corporate Ecosystem Review
    • Digital Community Design
    • Interim Online Community Management
    • Online Community Vendor-Product Selection Consulting
  • About MBAI
  • Contact Us
  • The Customer Success Forum

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