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Membership Type *	Subscription to The HotLine Magazine (Free lifetime subscription) Subscribers to The HotLine Magazine have access to some restricted content and may also download published white papers when available. There is no charge for subscribing, but a valid email address, first and last names must be entered in order to register. Basic Membership in The SaaS & Support Project ($95.00 for one year) *The SaaS & Support Project* is an ongoing exploration of the Strategy, Process, People and Technology required for excellence in customer support for SaaS applications. The benefits of Membership include a copy of the written Project Report for 2009 as well as the 2010 Report when it becomes available late in the year, plus access to Project articles and other content to be posted in a special member area here on The HotLine Magazine. Corporate Membership For information about Corporate Memberships, please email.
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